Terms and Conditions

Last Updated: June 2026

1. Acceptance of Terms

By accessing and using the SRP Enterprises website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

2. Company Information

SRP Enterprises specializes in promotional products, customized corporate gifts, branding solutions, printing services, industrial equipment, and related business services.

3. Orders and Quotations

• All quotations are subject to change without prior notice.
• Orders are confirmed only upon receipt of written approval and applicable advance payment.
• Customized orders require final approval of artwork, design, specifications, and branding details.
• Production will commence only after customer approval.

4. Pricing and Payment

• Prices displayed are subject to applicable taxes and additional charges.
• Advance payment may be required for customized and bulk orders.
• Outstanding payments may result in delayed production or delivery.
• Payments once made are subject to the refund policy stated herein.

5. Artwork and Design Approval

• Customers are responsible for verifying artwork, logos, spellings, and design details before approval.
• SRP Enterprises shall not be responsible for errors approved by the customer.
• Changes requested after approval may incur additional costs and delivery delays.

6. Production and Delivery

• Delivery timelines are estimated and may vary depending on product availability and order volume.
• SRP Enterprises is not liable for delays caused by third-party logistics providers or unforeseen circumstances.
• Risk and ownership of products pass to the customer upon delivery.

7. Returns and Replacements

• Customized and personalized products are non-returnable unless defective or incorrectly supplied.
• Any defects or discrepancies must be reported within 7 days of delivery.
• Approved replacements will be processed at the discretion of SRP Enterprises.

8. Product Availability

Product availability is subject to stock and supplier conditions. SRP Enterprises reserves the right to modify, discontinue, or replace any product without prior notice.

9. Intellectual Property Rights

All website content including text, images, logos, graphics, designs, and trademarks are the property of SRP Enterprises and may not be copied, reproduced, or distributed without prior written consent.

10. Website Usage

Users agree not to:

• Use the website for any unlawful purpose.
• Attempt unauthorized access to website systems or data.
• Upload malicious software, viruses, or harmful content.
• Copy, modify, or distribute website content without authorization.

11. Limitation of Liability

SRP Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website. Our maximum liability shall not exceed the amount paid for the specific order in question.

12. Privacy Policy

Any personal information collected through our website is handled in accordance with our Privacy Policy and used solely for business communication, order processing, and customer support purposes.

13. Force Majeure

SRP Enterprises shall not be responsible for delays or failures resulting from events beyond its reasonable control, including natural disasters, government actions, transportation disruptions, labor disputes, or supplier shortages.

14. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

15. Contact Information

SRP Enterprises
Phone: +91 96772 30369
Email: info@srpenterprisess.com
Website: www.srpenterprisess.com